1 Introduction
hi baj (hibaj.biz) is an internationally licensed online betting and gaming platform. We believe your personal data belongs to you — which is why this Privacy Policy Built with complete transparency — so you always know exactly what we do with your data.
By using our platform, you have Privacy Policy agreed to. But rest assured — we handle your information with the utmost care and responsibility.
Important: This Privacy Policy applies only to hibaj.biz. Third-party links or services are governed by their own respective policies.
2 Data Collection
hi baj Only the information that is truly necessary is collected — we never ask for excess or irrelevant data. Below is a breakdown of what we collect:
| Data Type |
Example |
Reason |
| Identity Information |
Name, date of birth, national ID |
Account Verification & KYC |
| Contact Information |
Mobile number, email address |
Notifications & Support |
| Financial Information |
BKash / Nagad / Rocket Number |
Deposits & Withdrawals |
| Technical Information |
IP address, browser & device information |
Security & Fraud Prevention |
| Usage Data |
Betting history, login timestamps |
Service Improvement |
Information you provide at registration is collected directly. Additionally, certain technical data is collected automatically while you use our platform — all of which is handled securely.
3 Use of Data
hi baj Your information is used for the following purposes:
- Account Management: For registration, login, and account verification purposes.
- Transaction Processing: For processing deposits, withdrawals, and bonuses.
- Customer Support: To help you resolve any issues or complaints you may have.
- Security Assurance: To prevent fraud, money laundering, and other illegal activities.
- Legal Obligations: To store and provide information as required by the licensing authority.
- Service Improvement: To analyze your usage patterns and deliver a better experience.
- Promotional Communications: With your consent, to keep you informed about new offers and promotions.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting our support team.
4 Data Sharing & Disclosure
hi baj We never sell or rent your personal information to third parties for commercial purposes. However, limited data may be shared in the specific circumstances outlined below:
- Payment Provider: Necessary information is shared with bKash, Nagad, or Rocket to process your transactions.
- Identity Verification Service: We work with accredited verification agencies for the KYC process.
- Legal Authorities: We may be required to disclose certain information to relevant authorities in response to a court order or legal obligation.
- Licensing Authority: Certain information is shared with regulatory bodies to maintain our gaming license.
- Technology Partners: Limited data is shared with technology service providers who operate the platform, and they are held to the same privacy standards we uphold.
In all such cases, only the minimum necessary data is shared. Third parties are also required to uphold the same standard of privacy.
5 Cookie Policy
Cookies are small text files stored in your browser. hi baj The following types of cookies are used:
- Essential Cookies: These are essential for maintaining login sessions and ensuring security. Disabling them will prevent the platform from functioning properly.
- Functional Cookies: Used to remember your preferred language, theme, or settings.
- Analytical Cookies: To understand which parts of the platform are used most. This data is completely anonymous.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
On your first visit, we ask for your consent to use cookies. Non-essential cookies remain inactive until you give your consent.
6 Data Retention & Deletion
hi baj Your data is only retained for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration your account is active, and for a minimum of 5 years after closure (for legal compliance).
- Transaction Records: Retained for up to 7 years (in accordance with financial regulatory requirements).
- Communication History: Support tickets and chat records are retained for up to 3 years.
- Technical Logs: Retained for a maximum of 1 year.
Once the retention period expires, your data is automatically deleted using secure methods. You may also request early deletion — however, data that is legally required to be retained may not be removable.
7 Your Rights
hi bajEvery member of has the following rights:
Right to Access
You can view what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request the deletion of specific data.
Right to Restrict Processing
You may request that we limit how your data is used in certain situations.
Right to Data Portability
You can request a copy of your personal data at any time.
Right to Object
You may object to the use of your data in certain cases.
To exercise any of these rights, email us at support@hibaj.biz. We will respond within 30 business days.
8 Protection of Minors
hi baj For users aged 18 and above only. We do not collect personal information from minors or allow them to use our platform.
- Age verification is carried out at the point of registration.
- Additional age verification may be requested in suspicious cases.
- If a minor's account is identified, it is immediately deactivated and all associated data is permanently deleted.
If a parent or guardian becomes aware that their child is using our platform, please contact us immediately at support@hibaj.biz.
9 Security Measures
hi baj To protect your data, we have implemented industry-leading technical and organisational safeguards:
- SSL/TLS Encryption: All data transfers take place over encrypted connections.
- Two-Factor Authentication (2FA): An extra layer of security is available at login.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Firewall & DDoS Protection: Servers are secured with advanced technology.
- Restricted Access: Only authorised personnel can access specific data.
- Automated Suspicious Activity Detection: Unusual logins or transactions are automatically detected and blocked.
That said, no transmission over the internet can be guaranteed 100% secure. To keep your account safe, use a strong password and never share it with anyone.
10 Communication & Updates
This Privacy Policy If you have any questions, feedback, or concerns about our policy, please get in touch:
- Email: support@hibaj.biz
- Live Chat: Live chat support is available directly on the platform.
hi baj If needed, this Privacy Policy reserves the right to make updates. Members will be notified of any major changes via email or an on-platform notification. We recommend checking this page regularly.
Last Updated: 1 January 2026. Members will be notified at the time of the next update.
FAQs
No, hi baj Your personal data is never sold to third parties. Data may only be shared in limited circumstances — such as for payment processing or legal compliance — and third parties are always held to the same privacy standards.
Yes, you can request data deletion at any time by emailing support@hibaj.biz. However, certain records that are legally required to be retained for a specified period — such as transaction records — may not be immediately removable.
In the event of a security breach, hi baj Affected members will be notified by email immediately and all necessary steps will be taken. In such cases, your account may be temporarily locked and reinstated after identity verification. Please contact support@hibaj.biz right away.
Before any major changes, we will send a notification to your registered email and post a clear notice on the platform. For minor updates, the date at the top of this page will be revised. We recommend checking this page regularly.
Yes, you can unsubscribe from promotional emails or SMS at any time. Simply click the "Unsubscribe" link at the bottom of any email, or contact us at support@hibaj.biz. Please note that important account and security-related messages cannot be opted out of.